Refund policy

Refund & Return Policy

Since our products are shipped via Cash on Delivery, please review this policy carefully before placing your order.

• If you're not satisfied with your order upon delivery, you may decline to accept it before payment is made
• Once an order has been accepted and paid for via COD, returns are only accepted for items that arrive damaged or defective
• To request a return for a damaged/defective item, please contact us within 48 hours of delivery via our Contact page, including a photo or video of the issue
• Approved returns must be shipped back in original packaging; return shipping costs may apply
• Refunds for approved returns will be processed within 7-10 business days after the returned item is received and inspected
• Due to hygiene and safety standards, electronic kitchen items that have been used cannot be returned unless found defective